1. About GrillGrotto

GrillGrotto is an online marketplace where makers, grillers, and outdoor enthusiasts can buy, sell, and share handcrafted products, tools, and gear.

When you use this site — whether as a customer or a vendor — you agree to use it respectfully, responsibly, and in the spirit of the community we’ve built.

2. Using Our Site

You may browse, shop, or register as a vendor in accordance with these terms.

You agree not to:

Post or sell any illegal, unsafe, or prohibited items.

Violate anyone’s intellectual property rights.

Use the site for spam, fraud, or abusive activity.

Attempt to harm, disable, or disrupt the platform or other users.

We reserve the right to suspend or remove any account that violates these rules.

3. Accounts

To make purchases or open a vendor shop, you’ll need to create an account.

You’re responsible for keeping your account information safe and for any activity under it.

If you notice unauthorized access or suspicious activity, please contact us right away at support@grillgrotto.com

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4. Orders and Payments

All transactions on GrillGrotto are processed securely through our payment partners.

Prices are listed in U.S. dollars and may change without notice.

In rare cases, an order may be canceled or refunded if an item is unavailable or listed incorrectly.

5. Vendor Shops

Vendors are independent sellers who create and manage their own listings.

Each vendor is responsible for their product descriptions, pricing, shipping, and customer service.

GrillGrotto provides the platform that connects buyers and sellers but does not manufacture or ship products directly unless clearly stated.

6. Returns and Refunds

Because each vendor operates independently, return and refund policies may vary.

Before purchasing, please review the vendor’s return policy on their shop page.

If you experience an issue and cannot resolve it with a vendor, contact support@grillgrotto.com

 — we’ll step in to help where possible.

7. Intellectual Property

All content on this site — including the GrillGrotto name, logo, images, and design — belongs to GrillGrotto unless stated otherwise.

Vendors retain ownership of their product images, listings, and branding, but by selling through GrillGrotto, they grant permission for us to display their content for marketing and promotional purposes.

8. Limitation of Liability

GrillGrotto is a platform for independent makers and customers.

We are not liable for damages, losses, or disputes arising from transactions between vendors and buyers.

By using this site, you agree that your use is at your own discretion and risk.

9. Changes to These Terms

We may update these terms as our community grows.

Any updates will be posted here, and continued use of the site means you accept the latest version.

10. Contact Us

Have a question or concern?

Reach out anytime at support@grillgrotto.com

 — we’re always glad to help.

GrillGrotto — Where Every Fire Warms the Soul.