At GrillGrotto, your privacy matters as much as your fire. We’re a community built on trust — between makers, grillers, and gatherers — and that same trust extends to how we handle your information.
1. What We Collect
We collect only what’s necessary to keep your shopping and selling experience smooth:
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Account details you provide, such as name, email, and password.
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Order and payment information (securely processed through trusted third-party services like Stripe or PayPal — we never store your full payment data).
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Vendor information, including business name, product details, and payout info.
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Site usage data, such as pages visited and items viewed, to help us improve your experience.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders.
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Communicate with you about your purchases, listings, or account.
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Improve our site experience and product offerings.
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Ensure the safety and integrity of the GrillGrotto community.
We don’t sell or trade your personal data. Ever.
3. Sharing and Security
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Payment information is handled by secure payment gateways.
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Vendors receive only the details needed to fulfill customer orders.
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We use encryption and security measures to protect your data from unauthorized access.
4. Cookies
GrillGrotto uses cookies to enhance your browsing — think of them as small helpers that remember your preferences and cart contents. You can disable cookies anytime in your browser settings, though some site features may stop working properly.
5. Your Rights
You can:
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Access, update, or delete your account information anytime.
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Request to see what data we hold about you.
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Opt out of promotional emails (we’ll miss you, but we’ll respect it).
6. Changes to This Policy
If we update our policy, we’ll post it here with a new effective date. Major changes will be communicated clearly before they take effect.
7. Contact Us
Questions? Reach out anytime at support@grillgrotto.com.
We’re here to help — no robots, no runaround, just real people who care.